Welcome to CollectPro. By using our website and services, you agree to these terms and conditions. Please read these terms carefully before using our services. If you do not agree to these terms, we request that you do not use our services.

1. Definitions

In these terms and conditions the following terms shall have the following meanings:

  • Services: All products and services offered by CollectPro.
  • User/Customer: The person or entity that uses the services of CollectPro.
  • Agreement: The agreement between CollectPro and the customer for the provision of services.

2. Applicability

These general terms and conditions apply to all offers, agreements and other legal relationships in which CollectPro provides services to customers. Any deviations from these conditions are only binding if confirmed in writing by CollectPro.

3. Services

CollectPro offers [a description of the services]. We strive to provide our services with care and quality. We reserve the right to change, suspend or discontinue our services without prior notice to the user, unless otherwise agreed in writing.

4. Use of the services

The user agrees to use the services of CollectPro only for lawful purposes and in accordance with all applicable laws and regulations. It is not permitted to use the services in a way that is harmful to CollectPro or third parties.

5. Prices and payment

All prices for our services are exclusive of VAT, unless otherwise stated. Payments must be made within the agreed term, as stated on the invoice. If the customer does not pay on time, CollectPro reserves the right to suspend the delivery of services until full payment has been received.

6. Cancellation and refund

The customer has the right to cancel the agreement in writing within [X] days after entering into the agreement. In case of cancellation, CollectPro may charge cancellation costs. Any refunds will be granted in accordance with our refund policy, which is available upon request.

7. Liability

CollectPro is not liable for any damage resulting from the use of our services, unless this damage is caused by intent or gross negligence of CollectPro. CollectPro's liability is in any case limited to the amount that the customer has paid for the services in the three months prior to the event giving rise to the liability.

8. Intellectual property

All intellectual property rights relating to the services of CollectPro, including but not limited to texts, images, logos, and software, remain the property of CollectPro or its licensors. The user is not permitted to copy, distribute or otherwise use any material without prior written permission from CollectPro.

9. Privacy

CollectPro values the privacy of its customers and users. Our data processing takes place in accordance with our privacy policy, which can be found on our website.

10. Termination

CollectPro reserves the right to terminate the agreement with the customer if the customer violates the terms of this agreement, or if CollectPro decides to terminate its services for other reasons. Upon termination, all payments already due remain due.

11. Force Majeure

CollectPro shall not be liable for delays or failure to perform obligations resulting from events beyond its reasonable control, such as natural disasters, war, strikes, internet outages or government measures.

12. Applicable law and disputes

These general terms and conditions and all agreements between CollectPro and its customers are subject to Belgian law. Disputes arising from this agreement will be submitted to the competent court in Ghent.

13. Changes to the general terms and conditions

CollectPro reserves the right to change these terms and conditions from time to time. Changes will come into effect on the date they are published on the CollectPro website. We recommend that you consult these conditions regularly.

14. Contact information

If you have any questions about these terms and conditions, you can contact us at:

  • E-mail: info@collectpro.be
  • Phone: +32 9 298 14 00
  • Postal address: Burgemeester van Gansberghelaan 54, 9820 Merelbeke